Terms and Conditions

/Terms and Conditions
Terms and Conditions 2018-09-23T16:16:19+00:00

Terms and Conditions of Sale

I understand the nature of the product I am buying and that due to the complex individual components, there may be times when, through no fault of Crypto Rigs UK, the rig does not operate at its maximum performance or stops functioning. At these times, Crypto Rigs UK will not be liable for any loss of coins or tokens that would have been acquired had the machine been operating at maximum performance.

I accept that it is my responsibility to understand the machine well enough to perform routine maintenance and basic troubleshooting and I accept that the equipment purchased may need this on an ongoing basis.

I understand that the equipment purchased from Crypto Rigs UK is very delicate and its working function can be affected by very small impacts or knocks or any slight mistreatment. If any equipment is bought whilst physically seeing the item working and then does not operate effectively at its new location due to my transport, Crypto Rigs UK will not be liable to repair the machine and a fee may apply for doing so.

I understand that Crypto Rigs UK does not itself offer any warranty on any of its products, and my purchase is effectively bought as seen.

I understand that the products sold by Crypto Rigs UK do carry a manufacturer warranty for at least 12 months (starting from the date Crypto Rigs UK first purchased the items) and any replacement component that may be needed due to failure will be claimed under the original manufacturer’s warranty. I agree to be subject each manufacturer and their respective terms and conditions.

I acknowledge that Crypto Rigs UK or its affiliated parties are not liable to replace or refund for any part for full or partial refusal of warranty on any items due to other manufacturers and their respective policies, or individual company and suppliers’ terms and conditions. If any parts need replacing that fall under conditions that respective manufacturers deem to void the warranty for any reason. Crypto Rigs UK will not be liable for any loss of coin or tokens generated due to this event.

I understand that if, for any reason including but not limited to the company entering liquidation, ceasing trading or illness on behalf of those operating the company, Crypto Rigs UK is not able to assist in the warranty process for any unforeseen reason, it will be my responsibility to contact the manufacturers and communicate with them directly to claim any respective warranties.

If any parts need replacing that have been claimed under warranty outside of the first 30 days of purchase, then a £100 fee will apply per item that has needed to be replaced.

I understand that Crypto Rigs UK does not take any responsibility for the amount of virtual coins or tokens that the machines produce and/or their future market value. Before purchasing any products from Crypto Rigs UK, I conducted my own research and purchased equipment based upon my understanding of the cryptocurrency market and I am happy to bare the potential future risks.

I understand that the machines have been tested and run to operate efficiently on the predetermined settings that the machine was constructed with. If I decide to alter these settings or make any changes to the software, I understand that Crypto Rigs UK will not be liable for any damages or losses this may cause.

I understand that the equipment sold by Crypto Rigs UK is very fragile and its performance and long-term health are heavily affected by the operating conditions in which it is situated. Before my purchase, I have undertaken sufficient research and understand the optimum condition this equipment needs to be operated in. I understand that Crypto Rigs UK will not be liable to replace and claim warranty on my behalf for any goods where they believe that the operation conditions were subpar – this includes but is not limited to: environments with lack of ventilation, poor cooling, poorly regulated power and excess dust or moisture.

I understand that Crypto Rigs UK’s obligations end upon delivery of working hardware. Working hardware is defined as ‘the correct amount of graphics cards being recognized by Linux OS. For example, a 6 card mining rig will have 6 cards recognized by Linux OS Crypto Rigs UK is not responsible for any functioning software on the machine. I understand that it will be my responsibility to educate myself to understand how the various mining softwares work and acknowledge that it is likely there they may be updates and various software changes needed in order to keep the machine operating at optimal performance. All of these things will be my responsibility and not that of Crypto Rigs UK.

Consumer Rights

Mining rigs must include all original packaging, be in ‘as new’ condition and must not have been used, installed or had any data input on them. Any free gifts which may have been sent must also be returned. If the returned item(s) affect any promotional discount or offer then this will be adjusted in your refund.

We cannot refund for miner systems where the software settings have been edited or changed, and/or used for other purposes that it supposed to be used.

We will make a deduction from the refund if the value of the goods has been reduced as a result of you handling them. If the machine has been opened the warrant will be voided.

The machines are custom built to specification and where the security seal has been opened, we cannot accept liability for the machine as it has been tampered with.


I understand there is usually a 3 week lead time for receiving stock to build rigs. This will be discussed prior to purchasing, hence why it’s always best to get in contact with us before placing orders online.

Items are normally delivered via person or collection.